Privacy Policy

Introduction

STOKD STRATEGY LLC (doing business as "stÖkd", "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Book a discovery call
• Subscribe to our newsletter
• Interact with our chatbot

This information may include your name, email address, phone number, business name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed
• Time and date of visits

Social Platform Data

When you connect your social media accounts (such as LinkedIn, Facebook, Instagram, or Threads) to our proprietary Social Data Engine, we may access and store:

• Profile identifiers and account metadata
• Published content (posts, captions, media)
• Performance metrics (views, likes, comments, shares)

This data is utilized exclusively for internal analytics, strategic planning, and generating performance insights. It is stored securely within our private infrastructure and is not sold, aggregated with other clients' data, or shared with third parties.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and conduct discovery calls
• Deliver our services
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing our services (e.g., email service providers, analytics tools)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

How We Use AI Tools

We use AI-assisted tools (such as ChatGPT, Claude, and Google AI Studio) to support elements of our work, including:

• content auditing and pattern detection
• ideation and concept development
• language refinement and clarity improvements
• workflow optimization
• research support using non-sensitive data

AI is used as an enhancement to our expertise, not a replacement for human judgment or strategic decision-making.

What Data We Do Not Use With AI

We do not input confidential, proprietary, or personally identifiable client information into AI tools unless we have explicit written permission.

This includes:

• account logins
• unpublished data or analytics
• private customer information
• internal documents or financials
• sensitive or regulated information

If AI assistance is used on client-provided materials, those materials are anonymized or de-identified to protect privacy.

Your Control + Consent

If you prefer that we do not use AI tools while working on your project, you may request an AI-free workflow at any time. This will not affect the quality of work delivered.

Ownership & Output

All final work produced for clients—including strategy, frameworks, writing, and systems—is human-led, custom-built, and owned by the client according to our contract. AI is used solely as an internal tool to support efficiency and exploration.

Data Deletion Instructions

In compliance with social platform requirements (including Facebook and LinkedIn), you have the right to request the deletion of your data.

To request the removal of your data from our systems:

1. Send an email to hello@stokesstrategy.com.
2. Use the subject line "Data Deletion Request".
3. In the body of the email, please identify the specific data or account integration you wish to be removed.

We will process your request and confirm deletion within 30 days, subject to any legal retention requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

stÖkd
Santa Fe, New Mexico
Email: hello@stokesstrategy.com